NOTE ON SHIPMENTS DURING THE SUMMER HOLIDAYS
We’re closed for vacation from August 10th to 16th. Orders placed during this period will be processed regularly on August 17th.
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All orders are processed within 1-2 business days.
Worldwide free shipping on all bracelets.
Accessories orders under 35€ has a shipment cost of 5€.
Delivery estimates and cost:
ITALY 1/2 business days (tracking) FREE SHIPPING
EUROPE 6/8 business days (tracking) FREE SHIPPING
NORTH AMERICA ( and CANADA 12/16 business days (tracking) FREE SHIPPING
NORTH AMERICA and CANADA 4/5 business days (tracking, EXPRESS shipping) – Shipping cost 10€
REST OF AMERICA and OTHER ASIAN COUTRIES (zona 2) 15/20 business days (no tracking) FREE SHIPPING
OCEANIA 15/20 business days (no tracking) FREE SHIPPING
AFRICA 15/20 business days (no tracking) FREE SHIPPING
MEDITERRANEAN BASIN 15/20 business days (no tracking) FREE SHIPPING
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped.
Customs, Duties and Taxes
secofflorencejewels.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
secofflorencejewels.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.